How to buy

1. Conditions of Purchase and Sale

BODEGAS MITOS SA reserves the right to unilaterally modify the prices of the products without prior notice.

In the event that a product is not available in stock, or in suppliers,BODEGAS MITOS SA will propose to the customer its replacement by another item of similar price and characteristics or the refund of its amount.

If the delay in delivery is attributable to BODEGAS MITOS SA and exceeds 45 business days, we will proceed, upon written request of the customer, to the full refund of the amount prepaid for the merchandise whose delivery has been delayed. Likewise, BODEGAS MITOS SA will not be responsible for any loss of profits or consequential damages, direct or indirect, and its maximum liability in any case will be the value of the merchandise.

2. Purchase or acquisition process.

The user or client can buy on the Website by the established means and forms. They must follow the online purchase and / or acquisition procedure during which several products and / or services can be selected and added to the cart, basket or final purchase space and, finally, click on «FINISH ORDER».

Likewise, the user or client must fill in and / or check the information that is requested in each step, although, during the purchase process, before making the payment, the purchase details can be modified.

Next, the user or client will receive an email confirming that BODEGAS MITOS SA You have received your order or request to purchase and / or provide the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped.

Once the purchase procedure has concluded, the user or client consents that the Website generates an electronic invoice that will be sent to the user or client via email. Likewise, the user or client can, if they wish, obtain a copy of their invoice by requesting it through the contact spaces of the Website or through the contact information provided above.

The user or client acknowledges being up-to-date, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and which are shown next to the presentation or, where appropriate, its image in its page of the Website, indicating, by way of example, but not exhaustive, and according to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, how they will be carried out and / or cost of benefits; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

3. Forms of Payment.

These are the following forms of payment that the client user can use to purchase products and / or services from BODEGAS MITOS SA:

  1. Credit card, With a direct and secure gateway to the bank, only the bank is responsible for the collection and notifies us immediately so that we can proceed to place your order. In any moment BODEGAS MITOS SA obtains your card data for the execution of the contract, these are provided to the bank’s payment gateway
  2. Wire transfer, send us a transfer to the account that we will indicate when placing the order. You have 48 hours to make the payment, from that moment the order will be canceled. Remember to always indicate your order number to avoid possible confusion.
  3. Pay-Pal. Through our secure Pay Pal gateway you can pay by VISA, MASTERCARD or AMERICAN EXPRESS credit card or through your Pay Pal account. At the end of the purchase process, you will be redirected to a secure PayPal page to proceed with the payment. Paypal is the international leader in Internet payments and allows you to send and receive payments on the Internet safely and comfortably.

4. Availability

All purchase orders received by BODEGAS MITOS SA through the Website are subject to the availability of the products and / or to no circumstance or force majeure (clause nine of these Conditions) affecting the supply of the same and / or the provision of services. If there are difficulties in the supply of products or there are no products in stock, BODEGAS MITOS SA undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes unfeasible.

5. Shipping costs.

Shipping costs are € 5.95 for home deliveries in the Peninsula and the Balearic Islands; and € 4.95 for shipments to the office or Citypaq.